Spanish Speaking Customer Success Manager, Americas at Customer.io

This role is ideal for a mid-to-senior level Customer Success professional with at least 2 years of experience managing technical SaaS products. While you don't need to be a coding expert, you should be comfortable communicating with developers and translating complex technical hurdles into actionable steps for marketers. Fluency in French, Russian, or Spanish is a major advantage for this particular opening. The position offers a transparent salary of $80,000 and a high-caliber benefits package, including 100% employer-paid premiums for medical, dental, and vision for your entire family. You'll enjoy the flexibility of a fully remote Americas-based role, though you must be able to work standard PST hours. The company culture emphasizes transparency and professional growth, providing stipends for remote work, wellness, and education. **You might be a good fit if you:** * Reside in the PST time zone and prefer a fully remote environment. * Have a background in SaaS and feel comfortable troubleshooting data integration issues. * Enjoy "project managing" a customer's journey from onboarding through renewal. * Are a creative problem solver who can maintain a calm, professional demeanor under pressure.