You're a hands-on engineer with a background in healthcare or data-heavy sectors, looking for direct ownership of customer success and technical delivery. You e
Work type: remote
Location: Remote
Type: Full-time
You're a hands-on engineer with a background in healthcare or data-heavy sectors, looking for direct ownership of customer success and technical delivery. You enjoy managing relationships, solving technical blockers, and building custom solutions that help integrate complex healthcare data into AI platforms. **What makes it worth a look...** Protege is a fully remote, rapidly growing AI data platform offering the chance to shape how the healthcare industry interacts with AI. You will manage end-to-end customer deployments and contribute to the evolution of the core platform by identifying and building reusable technical patterns. **You might be a good fit if you...** - Ability to navigate complex customer technical environments and data constraints. - Proven experience in data transformation, integration, and mapping. - Experience managing multiple technical workstreams and customer stakeholders simultaneously. - Strong technical judgment regarding when to build bespoke solutions versus platform-wide features.
Company Overview:
We are building Protege to solve the biggest unmet need in AI — getting access to the right training data. The process today is time intensive, incredibly expensive, and often ends in failure. The Protege platform facilitates the secure, efficient, and privacy-centric exchange of AI training data.
Solving AI’s data problem is a generational opportunity. We’re backed by world-class investors and already powering partnerships with some of the most ambitious teams in AI. The company that succeeds will be one of the largest in AI — and in tech.
We’re a lean, fast-moving, high-trust team of builders who are obsessed with velocity and impact. Our culture is built for people who thrive on ambiguity, own outcomes, and want to shape the future of data and AI.
## About the Role
Protege is hiring Forward Deployed Engineers to join our healthcare team. This is a hands-on role focused on end-to-end ownership of customer engagements, from initial feasibility through delivery and post-launch support.
You'll be part of a team that works at the crossroads of customer needs, healthcare data, and our platform. You’ll partner closely with our healthcare GM, Solutions Leads, and DataLab to navigate customer requirements. Within the team, FDEs take different shapes of engagement. Some work across many healthcare deals and customers, while others are dedicated to specific strategic accounts. Every FDE is meant to build the last-mile work that makes deals successful, surface the patterns that should become product, and continue to develop the technical depth that makes us effective in healthcare.
This role is ideal for engineers who want to own customer outcomes as it sits at the center of a vertical that is growing extremely rapidly. You'll be managing customer relationships, technical delivery, and architecture decisions at the same time, across multiple deals at a time. The pace is fast, the ambiguity is real, and when deals are live, availability outside standard hours is part of the job. If this type of environment and growth excites you, there could be a strong fit. If this is not something you are actively looking for, this likely is not the correct role.
## What You’ll Do
Own healthcare customer engagements end-to-end
30 days: Support an active deal
The FDE has built context on Protege’s healthcare customer motion, platform capabilities, common implementation needs, and regulated data considerations. They are supporting an active customer engagement with guidance.
60 days: Lead a solo engagement
The FDE is independently leading a scoped customer engagement or technical workstream, building trust with customer technical teams, and delivering against customer requirements and timelines.
90 days: Own multiple concurrent engagements
The FDE is independently managing multiple healthcare customer engagements, contributing reusable playbooks or tooling, and surfacing product feedback that helps convert bespoke implementation patterns into scalable capabilities.
## What You Bring
Pass the Loved Ones' Test
We act with integrity and do the right thing - especially when it's hard and no one is watching.
Always Find a Way
We are resourceful, resilient builders who solve hard problems and push through obstacles.
Go Fast and Grow Fast
Velocity matters. We move with urgency, learn quickly, and continuously improve as individuals and as a company.
Practice Kindness and Candor
We communicate directly and respectfully, building trust through honest feedback and genuine care for one another.
Deliver Together
We win as one team. Collaboration, accountability, and shared ownership drive our success.
Own the Outcome. Hone the Craft.
We take pride in our work, sweat the details, and continuously raise the bar for excellence.