Manager, Renewals at Gitlab

This role is designed for a seasoned leader with a strong background in revenue operations, renewals, or customer success within the SaaS space. The ideal candidate has experience managing a team and possesses a deep understanding of forecasting methodologies. You should be highly proficient in data-driven decision-making, comfortable navigating complex customer negotiations, and skilled at using tools like Salesforce and Gainsight to drive predictable outcomes. A major highlight of this position is the remote-first culture and the compensation structure. While the base salary ranges from $83,300 to $140,000, this incentive-eligible sales role offers the potential for a commission target of up to 100% of your base. Additionally, you’ll benefit from a high-performance environment that actively integrates AI (like Claude and Gong) into daily workflows and offers robust perks like flexible PTO and home office support. **You might be a good fit if you...** * Have a proven track record of managing high-performing teams to meet strict retention and forecasting KPIs. * Are an expert at translating customer health data into accurate revenue visibility. * Enjoy collaborating cross-functionally with Sales and Customer Success leadership. * Are eager to work in an asynchronous, fully remote environment that embraces AI-driven productivity.