Operations Team Lead (remote possible) at First American

This role is ideal for an early-to-mid-career operations professional with 2–4 years of experience who is ready to step into a leadership capacity. You should have a strong background in mortgage servicing or financial operations and feel comfortable "leading from the trenches"—managing team workflows and resolving complex complaints while also handling your own operational tasks. As part of a Fortune 100 "Best Company to Work For," you’ll join an organization that highly values diversity and culture. The role offers a competitive hourly rate and a rare level of flexibility for an Operations Lead, with remote work possible for residents of several southeastern states (SC, NC, GA, FL) and Texas. **You might be a good fit if you:** * Have 2–4 years of experience in mortgage operations or a high-volume financial environment. * Are comfortable managing escheatment processes and ensuring compliance certifications. * Enjoy mentoring others and can step in to perform supervisory duties in a manager's absence. * Possess advanced computer skills and the ability to solve complex workflow bottlenecks.