Project Manager at Customer.io

This role is ideal for a mid-to-senior levels operations expert (3+ years experience) who thrives in the intersection of project management and technical workflows. You should have a strong grasp of how modern SaaS businesses operate, specifically regarding automation, APIs, and AI integration. Since this is a "Senior-level" role in an Operations department, it’s perfect for someone who enjoys building systems and processes rather than just managing tasks. The compensation is transparent at $85k–$105k, but the standout value lies in the benefits: **100% premium coverage for you and your family** and unlimited PTO. The role offers significant flexibility as a fully remote position (Americas) and provides a unique opportunity to shape how a scaling tech company uses AI to automate its internal work. **You might be a good fit if you...** * Have experience building or managing workflows using automation tools, logic, and APIs. * Comfortably "speak engineer" and can translate business needs into technical requirements. * Prefer working in a fast-paced startup/tech environment over a traditional corporate structure. * Are located in the United States or Canada.