Renewal Support Analyst at SailPoint

This role is ideal for a process-oriented professional with at least 3 years of experience in SaaS renewal operations or sales support. You should be someone who enjoys "clean data," possessing high-level proficiency in Excel and experience navigating CRM/CPQ platforms like Salesforce. Since this position supports global Renewal Managers, it requires a candidate who is highly organized and comfortable working across different time zones. Located in Pune, this hybrid role offers a structured path to success with clear 30, 60, and 90-day milestones. Standout benefits include a company-sponsored medical insurance plan for employees and dependents (fully paid premiums), an annual performance bonus, and 24 days of annual leave. While the role requires being in the office four days a week, it offers the stability of a publicly traded US-based leader in the identity security space. **You might be a good fit if you...** * Have a "detective" mindset for validating customer entitlements and contract history. * Are an Excel power user who can build complex renewal spreadsheets and baseline quotes without errors. * Thrive in a support-oriented role where your work directly enables sales teams to close deals faster. * Are comfortable in a high-growth environment that values both independent work and in-person collaboration.