Senior Product Manager at Skimmer

You are a seasoned product manager with a history of taking native web applications from concept to successful launch. You possess strong user empathy and a dat

Work type: remote

Location: Austin | Toronto | Remote

Type: Full-time

Summary

You are a seasoned product manager with a history of taking native web applications from concept to successful launch. You possess strong user empathy and a data-driven mindset, with specific experience operating in high-growth SaaS environments. **Key highlights** Skimmer is a rapidly growing private equity-backed company offering a remote-friendly culture with hubs in Austin and Toronto. You will own the full product lifecycle for a platform serving over 7,000 pool service companies, directly influencing the roadmap and shaping the future of field service technology. **You might be a good fit if you...** - Have experience leveraging AI tools like ChatGPT or Claude to accelerate development. - Are proficient in product discovery tools such as Figma, Notion, Jira, and Mixpanel. - Can demonstrate success in managing product roadmaps and aligning them with business goals. - Possess a deep understanding of UX best practices and field-focused design.

Job Description

[Skimmer](http://getskimmer.com) is on a mission: to modernize the pool and spa service and repair industry. We’re a private equity-backed company with 7000+ customers using Skimmer’s pool service platform to transform their businesses. But we’re not stopping there (there are over 70,000 pool service companies in this surprisingly large “niche” space).

Our customers love us almost as much as we love them (check out [our reviews](https://www.capterra.com/p/177014/Skimmer/reviews/) and our NPS score of 68!)

We were recently honored to join the Inc. 5000 list of fastest-growing companies, the Deloitte Fast 500, were named one of Built In Austin's Best Startups, as well as Austin's Best Places for Working Parents.

We’re looking for big thinkers with small egos, so let’s dive in!

### Our Values: At Skimmer we

• Realize our customers' success is our success.

• Build humble, diverse teams who have fun winning.

• Drive results with urgency.

• Earn trust through transparent communication.

We are seeking an experienced Senior Product Manager to lead the continued development and evolution of our product roadmap. As a product leader, you will shape the roadmap, partner cross-functionally, and drive delivery of customer value in order to help pool professionals manage their daily work in the field and grow their business.

You’ll work closely with design, engineering, customer success, and leadership to continue to grow our world-class platform. Ensuring that it remains intuitive, reliable, and indispensable to our users. You will own the full lifecycle of product development, from discovery to delivery and adoption to iteration.

Reporting to the VP of Product, this role can be in Austin, TX or remote.

### What you'll do

• Own the product vision and strategy, aligning it with Skimmer’s overall business goals and user needs.

• Define and prioritize the roadmap, collaborating with stakeholders to balance innovation, tech debt, and user feedback.

• Lead product discovery efforts, including user research, customer interviews, and prototype testing to identify new opportunities and refine existing features.

• Write clear, actionable requirements for design and engineering, and manage sprint cycles with an eye toward fast, high-quality execution.

• Analyze product usage and customer feedback to measure success, validate decisions, and iterate as needed.

• Act as a domain expert, keeping tabs on industry trends, emerging technologies, and competitor offerings.

• Ensure a cohesive, delightful customer experience that supports Skimmer’s mission and brand.

• Within your first 3 months you will analyze and assess customer needs around our products and translate those into roadmap and business requirements for our UX and engineering team. You’ll have a deep understanding of our current web and mobile platforms and roadmap. You will interact with our customers and will lead efforts to ensure customer experience remains the best in the industry.

• Experience leading development teams building native web applications including taking at least one product from concept-to-launch successfully.

• Proven success leading end-to-end product development in a high-growth SaaS or tech environment.

• Strong user empathy with a passion for field-focused design and a deep understanding of UX best practices.

• Excellent communication and collaboration skills, with the ability to influence and inspire across teams.

• AI-forward product manager who has utilized tools like Claude, ChatGPT, Replit, V0, or similar to help accelerate product development.

• Experience with common tools like Figma, Sketch, Azure Dev Ops, Notion, Jira, Mixpanel, and Pendo, and similar platforms.

• Familiarity with agile methodologies and a data-informed mindset.

• Bonus: Experience in vertical SaaS or field service software.

• Competitive base pay + bonus potential

• Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’)

• Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers.

• Immediate access to 401(k) with company match

• Flexible PTO (MINIMUM of 10 days required every year)

• 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner

• Remote work friendly

• Comprehensive learning and development budget

• A manager dedicated to your development

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