Sr. Client Implementation Specialist at First American

This role is ideal for a senior-level customer success or implementation professional with at least five years of experience. Specifically, they are looking for someone who can bridge the gap between technical software solutions and business operations. If you enjoy acting as a subject matter expert, leading client training, and managing the end-to-end onboarding process, you’ll thrive in this environment. The position offers excellent flexibility with a fully remote work arrangement across several central U.S. states. First American is highly decorated for its workplace culture, having spent a decade on the Fortune 100 Best Companies to Work For® list. Beyond the competitive salary, the package includes comprehensive benefits and an employee stock purchase plan. **You might be a good fit if you...** * Have 5+ years of experience managing complex client implementations and technical onboarding. * Are comfortable leading high-level presentations and conducting deep-dive discovery sessions to identify client needs. * Possess strong data management skills and can translate complex workflows into clear SOPs. * Live in one of the approved remote states (TX, KS, IA, OK, MO, NE, or NM).