3rd Line Engineer at CDW

You're a mid-level engineer with 3-5 years of experience in a similar SLA-driven support role, comfortable handling complex technical issues and driving projects. Security clearance (SC or ability to obtain) is required. **What makes it worth a look...** This hybrid role with CDW is based in the UK (Peterborough, Manchester, or London). You'll provide advanced technical support, resolving critical incidents and contributing to solution development and optimization. **You might be a good fit if you...** * Have proven experience with ITIL best practices. * Administer Microsoft 365 services like Exchange Online, Teams, SharePoint, and Endpoint Device Management. * Are experienced with Azure, including Entra ID, AD Connect, and networking concepts. * Have hands-on AWS experience with IAM, EC2, VPC, and security services.