Account Development Manager at mercury

**Who this is for** This position is for a Senior Account Development Manager eager to drive deeper customer engagement and product adoption within Mercury's gr

Work type: remote

Location: San Francisco, CA, New York, NY, Portland, OR, or Remote within United States

Salary: $119,400 – $134,300/yr

Type: Full-time

Summary

**Who this is for** This position is for a Senior Account Development Manager eager to drive deeper customer engagement and product adoption within Mercury's growing client base. You will help businesses maximize their use of Mercury's financial platform, focusing on expansion, preventing churn, and generating revenue. **Key highlights** In this quota-carrying role, you will identify high-propensity accounts, build and maintain a robust pipeline, and design outreach strategies to expand product adoption. You'll act as a critical feedback loop, championing the voice of the customer to influence product roadmap and strategy. **You might be a good fit if you...** - Have 2-4 years in a quota-carrying Growth Sales, Account Management, or Customer Expansion role. - Are a compelling communicator, able to translate complex concepts into clear value propositions. - Have a proven track record of exceeding upsell targets and a builder's mindset for process iteration. - Possess a passion for FinTech or banking and a bias for action and autonomy.

Job Description

Railroads didn’t change the world because tracks were laid once. The steam locomotive existed for decades before it transformed commerce. What changed everything was the expansion of connected networks: routes multiplied, standards emerged, and usage deepened over time. That expansion didn’t happen by accident; it was driven by people who identified where connections mattered most and helped existing infrastructure reach more users.

Mercury is at a similar moment.

More than 300,000 ambitious businesses already rely on Mercury to run their finances, but many are only beginning to tap into the full platform. As an early member of our Account Development team, your role is to do the same kind of work: helping customers move from initial adoption to deeper, more connected usage by expanding product adoption, preventing churn, and driving meaningful expansion revenue.

You’ll work directly with Mercury customers at the moments that matter most in their journey, providing a human touch when timing and context are everything.

This is a quota-carrying role focused on expansion and adoption, while also serving as a critical feedback loop to inform how Mercury continues to evolve.


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The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:



Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using [Covey Scout for Inbound ](https://getcovey.com/product/covey-scout-inbound)on January 22, 2024.

[[Please see the independent bias audit report covering our use of Covey for more information.]](https://getcovey.com/nyc-local-law-144)

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