Account Director - United States at Insider One

This role is designed for a seasoned commercial professional with at least 4 years of experience in SaaS Account Management or Customer Success. The ideal candidate is a "tech-savvy" strategist who excels at navigating high-stakes negotiations and building deep relationships with C-suite executives. You will bridge the gap between technical product value and business impact, specifically for a platform focused on AI-driven marketing and customer engagement. As a remote Leadership-level role in a high-growth "unicorn" environment, the position offers significant upside through an Employee Stock Ownership Plan (ESOP). While the base salary isn't listed, the company provides an extensive "lifelong learning" package, including access to MasterClass and LinkedIn Learning, alongside a strong focus on social impact and diversity. You’ll be managing a portfolio of existing accounts, focusing on retention, MRR growth, and contract renewals. **You might be a good fit if you...** * Have a proven track record of handling five-to-six-figure SaaS renewals and complex contract negotiations. * Are comfortable in a fast-paced environment where you must collaborate closely with Customer Success Managers to identify upsell opportunities. * Enjoy being a "strategic advisor" to marketing executives at Fortune 500 brands. * Value a socially progressive culture that offers global retreats and team-building events.