Account Director at Outset

This role is ideal for a seasoned relationship manager with 5–10+ years of experience in Customer Success or Account Management, specifically within the B2B SaaS or consulting space. Because this is a high-growth startup, they are looking for someone with "executive presence" who can navigate complex, multi-threaded enterprise accounts and drive commercial outcomes like renewals and upsells. The potential for impact here is massive. You’ll be joining a lean team of 30 just after a $30M Series B, working directly with the founders and leaders at brands like Microsoft and Uber. The compensation is competitive ($160k–$175k plus equity), but keep in mind this is a hybrid role in San Francisco requiring about 25% travel. **You might be a good fit if you...** * Have a track record of managing high-value enterprise accounts in a fast-paced startup environment. * Are comfortable balancing high-level strategy with the hands-on "grit" required at a Series B stage. * Enjoy translating technical customer feedback into actionable insights for product teams. * Thrive in a hybrid office setting and are willing to travel for client site visits and conferences.