Account Manager - Truelogic Software at Truelogic

This role is designed for a senior-level Account Manager who specializes in the tech outsourcing or nearshore staff augmentation industry. You’ll need at least

Work type: remote

Location: Santo Domingo

Type: Full-time

Summary

This role is designed for a senior-level Account Manager who specializes in the tech outsourcing or nearshore staff augmentation industry. You’ll need at least 4 years of experience managing U.S.-based accounts and a deep understanding of agile delivery models. Since the role involves leading commercial pitches, managing revenue forecasts, and mentoring a Client Operations Executive, it requires a blend of high-level sales strategy and operational oversight. The standout feature of this position is the **100% remote** flexibility coupled with **competitive pay in USD**, regardless of your location. It offers a high degree of autonomy, allowing you to manage your own schedule while working with Fortune 500 clients and innovative U.S. startups. There is also an international travel component, providing opportunities for face-to-face relationship building with U.S. stakeholders. **You might be a good fit if you:** * Have a proven track record of growing revenue within existing tech accounts. * Are fluent in English and comfortable presenting to American executive-level stakeholders. * Understand the nuances of the Latin American talent market and nearshore recruitment models. * Are a "solution-seller" who can turn complex client technical needs into clear commercial proposals.

Job Description

# About Truelogic

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

# Job Summary

We are seeking an Account Manager with a strong commercial mindset and a proven track record in staff augmentation, agile team delivery, and recruitment models. This role is critical to nurturing and growing a portfolio of key U.S. accounts, acting as both strategic advisor and commercial driver. You will lead account planning, collaborate closely with delivery and talent teams, and be responsible for creating proposals, pitching to new clients, and expanding account value. The ideal candidate brings a tech-savvy background, thrives in fast-paced environments, and has a passion for solving complex client needs with creative solutions.

## Responsibilities

• Own and manage a portfolio of high-value U.S.-based accounts.

• Act as the primary point of contact for clients, ensuring satisfaction, retention, and growth.

• Lead the preparation of proposals, scopes, and commercial pitches in coordination with the sales and delivery teams.

• Identify upsell/cross-sell opportunities and lead strategic account planning.

• Partner with talent and delivery teams to ensure optimal alignment of resources to client needs.

• Manage and mentor one Client Operations Executive to support account activity.

• Maintain strong relationships with client stakeholders, understanding their business goals and technical needs.

• Travel to the U.S. as needed for client visits, onboarding, and relationship development.

• Report on account performance, forecasting, and metrics with data-driven insights.

• 4+ years of experience in Client Services, Account Management, or Sales in the tech or outsourcing/staff augmentation industry.

• Demonstrated experience working with Neashoring hubs, gile delivery models, nearshore teams, and recruitment-based services.

• Prior experience managing U.S.-based accounts or working for U.S. clients is required.

• Fluent English (spoken and written) is a must.

• Strong numerical aptitude; confident handling revenue forecasts, rate negotiations, and performance metrics.

• Creative thinker with a strategic mindset; comfortable with ambiguity and solution-oriented.

• Excellent communication and interpersonal skills with executive-level presence.

• Willingness and ability to travel internationally to meet with clients.

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.

• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.

• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.

• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.

• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

• A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.

• Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.

• Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.

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