Account Services Manager at MySigrid

This role is designed for a seasoned supervisor with at least one year of experience leading customer success or service teams, specifically within the executive assistant or business process outsourcing space. You should be comfortable transitioning between high-level client relationship management and the granular details of auditing staff mailboxes and task schedules. **What makes it worth a look...** The hybrid model is very flexible, requiring only one monthly in-person day in Ortigas, and includes an HMO that covers two dependents from the start. It is a rare chance to bridge sales and operations, as you will handle both lead conversion and internal staff coaching while receiving a full internet reimbursement. **You might be a good fit if you...** * Have experience managing client escalations and growing revenue within existing accounts. * Are comfortable performing technical quality audits on inbox management and scheduling SOPs. * Want a leadership role that balances account health checks with direct staff mentorship. * Can navigate both sales calls and the logistical planning of team leave schedules.