**Who this is for** Observe.AI is seeking a client-facing AI Agent Engineer to build and deploy enterprise-grade Voice, Chat AI agents, and AI Copilots. This ro
Work type: hybrid
Location: Redwood City, CA (Hybrid)
Salary: $108,000 – $170,000/yr
Type: Full-time
**Who this is for** Observe.AI is seeking a client-facing AI Agent Engineer to build and deploy enterprise-grade Voice, Chat AI agents, and AI Copilots. This role is ideal for engineers with a passion for bringing AI solutions to life, from initial design through to ongoing optimization and client engagement. **Key highlights** This position offers the opportunity to own the complete lifecycle of AI agents, including prompt design, workflow configuration, system integration, and client communication. You will be a key technical partner to customers, ensuring successful implementation and adoption of Observe.AI's cutting-edge platform. **You might be a good fit if you...** - Possess 3+ years of experience in conversational AI, solution engineering, or delivering AI/LLM-based applications. - Have strong hands-on skills in prompt design, workflow building, and API integration (e.g., SIP, Twilio, Amazon Connect). - Are proficient with LLMs, vector databases, orchestration frameworks (LangChain, LlamaIndex), and RAG concepts. - Demonstrate excellent communication skills, with the ability to lead customer-facing discussions and explain complex technical concepts.
About Us
[Observe.AI](http://observe.ai) is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations.
Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.
Built on a CX-native foundation, [Observe.AI](http://observe.ai) helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction.
Why Join Us
We’re looking for an AI Agent Engineer to lead the charge in building and deploying enterprise-grade Voice, Chat AI agents and AI Copilot. This role is hands-on, customer-facing, and pivotal in bringing AI solutions to life - from design and integration to deployment and optimization.
You’ll own the end-to-end lifecycle of AI agents: building, integrating, testing, demoing to clients, deploying into production, and tuning performance.
What you’ll be doing
The base salary compensation range targeted for this full-time position is $108 - 170Kper annum. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices.
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit[](http://www.observe.ai)www.observe.ai.#LI-Hybrid