AI / Automation & Governance Owner at Gusto

This role is ideal for a technical leader with 5-7+ years of experience sitting at the intersection of AI/ML engineering and strategic operations. You should have a strong background in developing governance frameworks and a hands-on ability to write and maintain code for automation. It is perfect for someone who understands the full AI/ML lifecycle and wants to scale internal capabilities safely and responsibly. Gusto offers a competitive hybrid work model (2-3 days in-office) across several major tech hubs including Denver, San Francisco, and New York. The compensation is transparent and location-based, reaching up to $149k for premium markets. You’ll be a foundational member of the Customer Experience Planning & Insights team, enjoying a high-impact position that balances technical execution with high-level policy setting. **You might be a good fit if you...** * Have experience building production-grade AI or automation systems and managing technical debt. * Can translate complex technical risks into clear governance policies for legal and security stakeholders. * Are proficient with Git, Jira, and MLOps platforms to manage version control and deployment. * Enjoy "owning" the backlog and roadmap for internal tools that directly impact customer experience teams.