AI Specialist, Customer Success - French speaker at Zendesk

You're a mid-level AI Specialist with at least five years of customer success experience and fluency in both French and English. **What makes it worth a look...** This full-time, on-site role in Lisbon, Portugal, with Zendesk, focuses on helping customers maximize value from their AI solutions. You'll act as a trusted advisor, driving adoption and identifying expansion opportunities within their AI portfolio. **You might be a good fit if you...** - Have a Bachelor’s degree in Computer Science, Engineering, Business, or a related field. - Possess expert-level technical understanding of AI agent capabilities and integrations in customer support. - Have experience in enterprise technology/SaaS go-to-market roles like CSM, consulting, or technical account management. - Are proficient with customer success tools and comfortable with data analysis and reporting.