AI Success Strategist, Customer Success at Zendesk

You're a mid-level professional with at least 5 years in Customer Success or a related go-to-market role in enterprise tech/SaaS, and at least 1 year of experience specifically with AI. A Bachelor's degree in Business, Computer Science, Engineering, or a related field is required, with advanced degrees or AI/project management certifications being a plus. **What makes it worth a look...** This full-time, on-site role at Zendesk in Austin, Texas, offers an On-Target Earnings range of $118,000 to $178,000 annually, with a 70/30 base/commission split. You'll be instrumental in shaping customers' long-term AI success strategies and driving adoption of AI solutions. **You might be a good fit if you...** * Have 5+ years in Customer Success and 1+ year in AI. * Possess strong project and program management skills for multi-phase technology adoption. * Can align AI solutions with customer business challenges and influence executive decision-making. * Are comfortable advising on ethical AI practices, data governance, and compliance.