Analyst, Fraud Intelligence at Extend

This role is ideal for a mid-level data professional with at least 2 years of experience in fraud analytics, specifically within the e-commerce or retail sector

Work type: remote

Location: Remote, US

Salary: $110,000 – $135,000/yr

Type: Full-time

Summary

This role is ideal for a mid-level data professional with at least 2 years of experience in fraud analytics, specifically within the e-commerce or retail sectors. The hiring team is looking for a "scrappy" analyst who excels in high-growth startup environments and possesses a strong quantitative background. You should be equally comfortable performing deep-dive statistical modeling in Python as you are translating those findings into business strategies for stakeholders. The position offers a competitive salary range of $110,000–$135,000 and the significant perk of being fully remote within the continental U.S. As an early-stage employee, you’ll receive equity in a rapidly scaling fintech company backed by top-tier investors. The role is high-impact, giving you the autonomy to build fraud detection frameworks from scratch rather than just maintaining existing ones. **You might be a good fit if you:** * Are proficient in SQL and the Python data stack (pandas, NumPy, scikit-learn). * Have a track record of uncovering behavioral patterns to stop "bad actors" in a digital marketplace. * Enjoy working cross-functionally with Product and Go-To-Market teams to influence pricing and business cases. * Thrive in fast-paced environments where you need to respond to emerging threats in real-time.

Job Description

About Extend:

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

About The RoleThe Fraud Intelligence team is the secret sauce behind Extend’s post-purchase protection platform. We build cutting-edge analytics engines based on signals and transactions from hundreds of millions of users to detect and prevent fraud, drive smarter decisions, and unlock business value.

We love uncovering beautiful patterns in messy data to catch bad actors and stop fraud in its tracks. You’ll have the opportunity to shape new fraud prevention product features and analytics capabilities from the ground up. You’ll work cross-functionally to develop go-to-market strategies based on your analysis.

If you’re data-obsessed, impact-driven, and excited to tackle complex problems at the intersection of analytics and fraud prevention, you’ll thrive on our team. This is a high-ownership role where your work will directly protect retailers, enhance customer trust, and drive the company’s bottom line!

What You’ll Be Doing

• Analyze large-scale behavioral, transactional, and interaction data to uncover signals indicative of fraud and abuse

• Apply strong business acumen to rapidly identify actionable insights, analyze fraud patterns, and validate hypotheses

• Influence business cases and pricing strategies, and contribute to proof-of-concept initiatives with prospective merchants

• Respond swiftly to emerging fraud threats by developing monitoring frameworks, dashboards, and mitigation solutions in collaboration with cross-functional teams

• Partner closely with leadership, go-to-market, fraud operations, product, and engineering teams to define and execute effective fraud strategies

• Champion a culture of continuous learning, experimentation, and collaboration across the fraud and broader data science teams

• Hands-on, proactive, and analytical professional who is passionate about using data to solve complex, real-world problems

• 2+ years of experience in fraud analytics, ideally within an e-commerce or retail environment

• Prior experience in a startup or high-growth environment is preferred

• Bachelor’s degree or higher in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, Operations Research, Physics or related field

• Strong grasp of core data science and analytics concepts, including statistical analysis, modeling, and data wrangling

• Proficiency in SQL and experience in Python (pandas, NumPy, scikit-learn, etc.)

• Exceptional communication and stakeholder management skills, with a proven ability to work cross-functionally and influence outcomes

• High attention to detail, strong intellectual curiosity, and a deep understanding of user behavior and fraud patterns

• Empathetic, humble, and collaborative team player

• Candidates must be located within the continental United States

Life at Extend:

• Working with a great team from diverse backgrounds in a collaborative and supportive environment.

• Competitive salary based on experience, with full medical and dental & vision benefits.

• Stock in an early-stage startup growing quickly.

• Generous, flexible paid time off policy.

• 401(k) with Financial Guidance from Morgan Stanley.

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