Application Support Analyst I at Haemonetics

This role is ideal for a customer-focused professional with a strong clinical background in hospital labs or blood banks. Unlike standard IT helpdesk roles, this position requires specific domain expertise in medical technology or transfusion management. You should be comfortable acting as a bridge between healthcare providers and technical systems, handling everything from routine data scripts to complex software troubleshooting. Operating in a fully remote environment, this position offers significant flexibility alongside a robust benefits package, including a 6% 401(k) match with immediate vesting. Because this is a 24/7 support environment, you must be prepared for a rotating on-call schedule and alternating shifts. It is a great opportunity for a Medical Technologist looking to transition into a more technical, software-oriented career path. **You might be a good fit if you...** * Have at least 2 years of experience in a hospital lab or blood bank (essential). * Hold a degree or certification in Medical Technology (MT, MLT, or SBB). * Are technically savvy and enjoy troubleshooting software, hardware, and data issues. * Can remain calm and professional while de-escalating urgent calls from medical staff.