AR Collections Specialist - Hybrid (Atlanta, GA) at OneDigital

**Who this is for** This role is for an organized accounting professional with a knack for problem-solving and clear communication. You will be responsible for

Work type: hybrid

Location: Atlanta, GA

Type: Full-time

Summary

**Who this is for** This role is for an organized accounting professional with a knack for problem-solving and clear communication. You will be responsible for maintaining the health of the company's accounts receivable, ensuring timely payments, and resolving complex billing disputes in a fast-paced environment. **Key highlights** You will manage aging reports, investigate historical billing data, and directly interface with clients to resolve outstanding issues. This is a critical role for ensuring financial consistency and maintaining positive client relations while upholding accounting standards. **You might be a good fit if you...** - Hold a degree in Accounting or Business and have at least 2 years of relevant experience. - Are highly skilled in MS Excel and have experience with enterprise platforms like Workday or Microsoft Dynamics. - Possess excellent professional communication skills, especially when handling collections and sensitive billing inquiries. - Demonstrate high attention to detail and the ability to multitask effectively to meet strict financial deadlines.

Job Description

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity:

The Collections Specialist will be responsible for tracking and resolving outstanding payment issues and generating aging reports in a timely manner. The candidate must have knowledge of general accounting principles and MS Office (especially Excel).

The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both paper and over the phone, as he or she will frequently deal with various levels of management.

Essential Duties and Responsibilities:

Maintain an accurate aging report

Monitor accounts to identify outstanding debt

Investigate historical data for each debt or bill

Find and contact clients to ask about their overdue payments

Take actions to encourage timely debt payments

Process payments and refunds

Initiate collections on past-due accounts

Manage the status of accounts and identify inconsistencies

Update accounts receivable database with new accounts or missed payments

Interact with customers and team leaders to resolve outstanding issues

Perform additional administrative duties as requested or assigned

Cash application – posting payments to client accounts

Qualifications, Skills and Requirements:

Experience with Workday and Microsoft Dynamics preferred

Ability to multi-task and thrive in a fast-paced environment

High level of accuracy and attention to detail

Ability to meet strict deadlines

Effective verbal and written communications

Demonstrated customer service orientation

Advanced mathematical and logical deduction skills

Excellent problem-solving skills

Education, Training and Experience:

A/BS in Accounting or Business

2+ years of experience

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

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