Area Training Partner at Grubhub

Ideal for a training professional with 3 to 5 years of experience in the QSR or fast-casual restaurant industry, specifically in implementing and scaling traini

Work type: remote

Location: Remote - Texas Tier 2

Salary: $86,500 – $109,500/yr

Type: Full-time

Summary

Ideal for a training professional with 3 to 5 years of experience in the QSR or fast-casual restaurant industry, specifically in implementing and scaling training programs. A Bachelor's degree is not explicitly required. **What makes it worth a look...** This is a full-time, fully remote Area Training Partner role at Grubhub, offering a salary of $86,500 - $109,500 per year. **You might be a good fit if you...** * Have a minimum of 3 to 5 years of experience in training or operations within QSR/fast-casual. * Have proven experience scaling training programs across multiple locations. * Can collect and analyze data to inform strategy and improve performance. * Are proficient in using Excel and other systems/tools.

Job Description

About Wonder

Everything’s on the menu at Wonder. Except compromise.  

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.About The Opportunity

The Area Training Partner (ATP) is a field-based leader who plays a critical role in implementing and scaling Wonder’s Training Programs, supporting business growth, and driving training excellence. The ATP is responsible for planning and overseeing training across their area, including Manager-in-Training (MIT), Trainer Training, and Team Member Training programs. The ATP partners closely with the Market Director and Regional Managers to ensure consistent adoption and execution of learning tools and training standards.

The Impact You Will Make

• Facilitate “Dark Training” programs, using unopened locations as full-service simulation environments. 

• Facilitate & Audit Train-the-Trainer and Facilitator Certifications for above-store Dark Training support and store-level managers.  

• Establish new Training Locations and hubs within the market to enable scalable growth and reduced time-to-readiness, while maintaining quality execution and performance. 

• Implement structured development cadence within market, including orientations, training workshops, ongoing manager development, and other learning initiatives. 

• Maintain strategic plans for MIT roster & training schedule templates, including location planning and progress tracking, to proactively manage the balanced deployment of MITs throughout their training. 

• Own the Training Restaurant program and certifications, working with Market Leadership to assess training effectiveness, identify skills and talent development opportunities, and drive best-in-class results, both in program execution and quality of outcomes. 

• Spend 60-70% of the time in the field, facilitating market-level trainings, evaluating training store performance, supporting implementation, and enabling feedback loops. 

• Collaborate with the Market Director to create development plans aligned to market needs and to manage weekly check-in cadence to ensure program consistency and alignment. 

• Enable market-level training validation reporting across all roles, partnering with Operations Leadership to drive cross-training and developmental outcomes. 

• Partner with the Market Director and Regional Managers to develop strategic training plans that drive results on specific operational and training needs in the region. 

• Manage feedback for all training programs through post-training surveys, onsite visits, and other methods.  

• Partner with the Market Director, Regional Manager, and NSO team to ensure a strong bench of trainers and consistent execution of training standards for New Store Openings. 

• Build and implement tools to support development and training execution within stores, in collaboration with Learning and Development content team.  

• Minimum of 3 to 5 years of experience in training, operations, or a related field within the QSR or fast-casual restaurant industry. 

• Proven experience in implementing and scaling training programs across multiple locations. 

• Strong organizational skills with the ability to manage multiple programs and track progress effectively. 

• Ability to collect and analyze data to drive intentional strategy and improved performance. 

• Excellent communication and interpersonal skills, with the ability to influence and build strong partnerships with leadership. 

• Ability to use Excel and other systems and tools 

Please note: This is a TEXAS based roleTravel required

• Willingness to spend 60-70% of time in the field, with travel as required to support training execution. 

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Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  

A Final Note

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