This role is designed for early-career professionals who bridge the gap between technical implementation and customer consulting. While labeled as "entry-level"

This role is designed for early-career professionals who bridge the gap between technical implementation and customer consulting. While labeled as "entry-level" by seniority, the role requires at least three years of customer-facing experience and a solid foundation in computer science or software engineering. It is ideal for someone who enjoys the "pre-sales" to "delivery" lifecycle, specifically focusing on AI-driven automation and Virtual Agents. The position offers the flexibility of being fully remote within India while working for a global leader in cloud contact center software. A standout feature of this role is the opportunity to gain deep expertise in cutting-edge AI technologies (like Google Dialogflow and Amazon Lex) and cloud architecture. You will have high autonomy, managing your own projects and directly influencing how enterprises modernize their customer experiences. **You might be a good fit if you...** * Have a technical degree and at least 3 years of experience in a client-facing, professional services environment. * Are comfortable with JavaScript and interested in working with web services (REST/JSON, Postman). * Enjoy translating complex technical requirements into clear "Statements of Work" and training non-technical users. * Are a self-starter who can manage multiple implementation projects simultaneously without constant oversight.

Associate Automation Engineer, Professional Services at five9