Associate Business Solutions Specialist at Tekion

This role is ideal for entry-level professionals (1–3 years of experience) looking to break into the SaaS Customer Success space. You should have a customer-centric mindset and feel comfortable guiding clients through technical workflows and product onboarding. Since this position supports the North American market from India, it requires someone comfortable working US-aligned night shifts. The standout aspect of this position is the opportunity to work for a high-growth "unicorn" in the automotive tech industry. You’ll gain deep experience in SaaS implementation and account management, serving as the bridge between dealership partners and internal technical teams. This is a high-visibility role where you can directly influence customer retention and product adoption metrics. **You might be a good fit if you...** * Are comfortable working a **rotational night shift** to support US business hours. * Have experience or a strong interest in the **SaaS or Automotive** retail ecosystem. * Can translate complex product features into simple, actionable training for non-technical users. * Are highly organized and capable of managing multiple client accounts simultaneously.