Associate, Care Navigation Programs at Oscar Health

Ideal for a candidate with over 3 years of program management experience in healthcare, this entry-level role requires a strong foundation in project management

Work type: hybrid

Location: New York, New York, United States

Salary: $101,844 – $133,670/yr

Type: Full-time

Summary

Ideal for a candidate with over 3 years of program management experience in healthcare, this entry-level role requires a strong foundation in project management, data analysis, and cross-functional collaboration. Oscar Health is hiring for this full-time, hybrid position in New York City, offering a competitive salary of $101,844 - $133,670 per year, plus benefits, unlimited vacation, and annual performance bonuses. You might be a good fit if you have: * Experience managing enterprise-wide initiatives from planning to execution. * Proficiency in using data and metrics to drive program improvements. * Experience with Google Suite, BigQuery, and/or Excel.

Job Description

Hi, we're Oscar. We're hiring an Associate, Care Navigation Programs to join our Care Navigation Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will work with internal Network and Clinical teams representing the needs and interests of the department in company wide initiatives. You will focus on project management, implementation, data analysis and communication skills with an ability to work across disparate initiatives and stakeholders at the same time.

You will report into the Senior Manager, Clinical Operations.

Work Location:This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency:The base pay for this role is: $101,844 - $133,670 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

• Lead the end-to-end management of cross-functional implementations and projects. This includes creating project plans, engaging stakeholders, and managing cross-functional relationships to drive collaboration. Additionally, it involves mitigating edge cases and ensuring completion.

• Evaluate overall departmental performance by creating, gathering, analyzing and interpreting data and metrics and assisting in development of departmental metrics and implementation of mitigation strategies

• Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives

• Mentors team members and promotes colleagues' growth and professional development

• Compliance with all applicable laws and regulations

• Other duties as assigned

• 3+ years of experience in program management in a healthcare environment

• 2+ years of experience in delivering projects / programs independently and within a team environment

• 2 + years experience using data and metrics to drive improvements in programs advance google suite, big query, and/or excel

• Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support

• Experience / background in a fast-paced operations environment

• Master's Degree

• Experience using SQL

• PMP Certifications or Program Management Certifications

• Lean/Six Sigma Certifications

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

View this job on nocollar jobs