Associate Customer Success Manager - Bilingual at Shopmonkey

You are an experienced bilingual professional with a background in SaaS support who is comfortable navigating a hybrid environment. While a Bachelor’s degree is preferred, your ability to speak fluent English and Spanish is essential for guiding auto repair shop owners through software adoption. **What makes it worth a look...** Shopmonkey is hiring for a hybrid role in Morgan Hill, California, paying between $25 and $30 per hour plus bonuses and equity. You receive comprehensive medical, dental, and vision benefits starting the first of the month after you join, along with 401(k) access and flexible time off. **You might be a good fit if you...** * Are fluent in both English and Spanish. * Have direct experience managing customers across various product life cycle stages. * Know your way around SaaS tools like Salesforce, Intercom, Totango, or Pendo. * Feel comfortable working in a hybrid office setting two to three days each week.