Associate Customer Success Manager at Total Expert

This role is ideal for an early-career professional with 1–2 years of client-facing experience looking to break into the SaaS Customer Success space. It is particularly well-suited for someone coming from the mortgage or financial services industry who understands the unique needs of banks and lenders. A standout feature of this position is the clear career ladder; it’s designed to help you build foundational skills to eventually manage strategic, high-value accounts. The compensation is competitive for an associate level ($60k–$75k base + variable pay), and it offers excellent flexibility with fully remote options for those outside of Minnesota and a comprehensive benefits package including stock options. **You might be a good fit if you...** * Have at least one year of experience in account coordination, support, or a similar client-facing role. * Understand the mortgage or fintech landscape and enjoy teaching others how to use technology. * Are comfortable managing a high volume of accounts (Tier 4) and driving renewals and expansion. * Are based in the US and looking for a remote or hybrid opportunity with a structured growth path.