Associate Customer Success Manager at Checkr
This role is designed for early-career professionals or high-performing career-switchers (SDRs, BDRs, or Account Executives) looking to break into Customer Succ
Work type: hybrid
Location: Nashville, Tennessee, United States
Salary: $67,000 – $79,000/yr
Type: Full-time
This role is designed for early-career professionals or high-performing career-switchers (SDRs, BDRs, or Account Executives) looking to break into Customer Success within a high-growth SaaS environment. While the platform lists this as "Senior-level," the actual description and requirements clearly indicate an **associate-level** entry point requiring about 1+ year of client-facing experience. You will manage a "pooled" customer segment, meaning you’ll collaborate with a team to support many accounts rather than owning a single vertical.
The compensation is competitive for a junior role, ranging from **$67,000 to $79,000**, plus equity and robust benefits like 100% health coverage and a fertility/adoption reimbursement. Based in **Nashville**, this is a hybrid role requiring three days in the office, but it offers a strong "career engine" designed to promote you into Mid-Market or Enterprise CSM teams as you develop.
**You might be a good fit if you:**
* Have at least 1 year of experience in sales, account management, or customer service.
* Are comfortable using Salesforce and thrive in a fast-paced environment with high-volume tasks.
* Prefer a collaborative, team-based approach to hitting goals rather than working in a silo.
* Live in (or are willing to relocate to) Nashville and enjoy an office culture with perks like daily lunch.
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