Associate, IT Service Desk | Onsite – San Francisco at Zendesk

This role is a great match for someone with one to two years of desktop support experience who is comfortable troubleshooting both Mac and Windows hardware in person. You should have a solid grasp of SaaS tools like Okta and JAMF and be ready to handle everything from setting up new hire laptops to managing Zoom Rooms for office events. **What makes it worth a look...** The salary range is quite high for an entry-level support role, and Zendesk offers a hybrid schedule that balances remote flexibility with in-office collaboration. You also get deep exposure to enterprise-grade tools like Google Workspace and Atlassian, which are foundational for a career in IT operations. **You might be a good fit if you...** * Have professional experience managing tickets in a fast-paced corporate environment. * Know how to provision user accounts and manage assets through cloud-based applications. * Feel comfortable walk-up troubleshooting and providing technical setup for live company events. * Are located near San Francisco and can commit to a regular in-office schedule.