B2B Customer Support Representative at Keeper
You're a technical support professional with at least one year of experience troubleshooting software issues, ideally holding a Bachelor's degree and prior expo
Work type: remote
Location: Chicago, Illinois, United States; Remote, US
Type: Full-time
You're a technical support professional with at least one year of experience troubleshooting software issues, ideally holding a Bachelor's degree and prior exposure to the cybersecurity industry.
**What makes it worth a look...**
Keeper offers a 100% remote setup from select US locations or a hybrid option in Chicago, featuring above-market annual bonuses and a comprehensive benefits package including employer-paid life insurance. You will be joining a fast-growing cybersecurity firm that protects millions of users globally while working within a modern tech stack.
**You might be a good fit if you...**
* Have professional experience navigating Salesforce or ServiceNow platforms.
* Are proficient with Google Docs, MS Office tools, and various mobile operating systems.
* Have a proven track record of resolving B2B technical issues via phone, email, and chat.
* Can independently manage high-volume ticket queues in a fast-paced environment.
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