Banking Center Relationships Banker 1 at Webster Bank

**Who this is for** This position is for a motivated customer service and sales professional looking to build a career in retail banking by managing client rela

Work type: onsite

Location: BC Oceanside

Salary: $20 – $23/hr

Type: Full-time

Summary

**Who this is for** This position is for a motivated customer service and sales professional looking to build a career in retail banking by managing client relationships and achieving branch growth targets. **Key highlights** As the face of the banking center, you will balance operational excellence, such as processing daily financial transactions, with proactive sales efforts to identify and meet the evolving financial needs of clients. **You might be a good fit if you...** - Bring 3-4 years of experience in needs-based banking sales and customer service. - Are comfortable working a flexible schedule, including potential weekends and extended hours. - Thrive in an environment where you are expected to meet individual and team sales, service, and operational goals. - Possess strong active listening skills and the ability to establish trust with diverse clients.

Job Description

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Banking Center Relationship Banker I role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals, based on Webster's Strategic Guidelines. The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication.

What you will do

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.


• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.


• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.


• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.


• Expected to achieve/ exceed both individual and team goals in sales, service and operations.


• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.


• Self-starter and highly motivated.


• Working knowledge of all products and services.


• Keeps current with all systems used for branch transaction processing.


• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

• H.S. Diploma or General Education Degree (GED) required


• Bachelor’s Degree in Arts/Sciences (BA/BS) or Associate's Degree preferred

• 3-4 years of customer service and needs-based banking sales experience preferred

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Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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