Billing & Payments Specialist at Karbon

You're a Billing & Payments Specialist with at least 3 years of experience in a customer-facing role, ideally within B2B SaaS, and possess a deep understanding of how accounting firms manage their billing and payments. **What makes it worth a look...** Karbon, a global leader in AI-powered practice management software, is hiring an on-site Billing & Payments Specialist in Los Angeles, CA. The role offers a broad salary range of $8,500—$125,000 USD and features a people-first culture with Great Place To Work® certification and recognition on Fortune magazine's Best Small Workplaces™ List. **You might be a good fit if you...** * Have a strong product intuition for diagnosing billing or payment issues quickly. * Are comfortable operating with significant autonomy and acting as the subject matter expert. * Possess strong documentation instincts, turning resolved cases into reusable resources. * Have experience with Karbon, Xero, QuickBooks, or similar accounting platforms (a strong advantage).