BPO Operations Analyst - Remote (EST) at OneDigital

You're a detail-oriented professional with at least three years of experience in BPO operations, holding a Bachelor's Degree, ready to consult with internal teams and manage external vendors. **What makes it worth a look...** This fully remote, mid-level BPO Operations Analyst role with OneDigital offers a salary of $65,000 - $75,000 per year. They emphasize a people-first culture that supports individual growth and aims to make a significant impact. **You might be a good fit if you...** * Have hands-on experience with BPO solution design, transition planning, and ongoing operations. * Are proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Teams. * Possess strong critical thinking skills to evaluate and compare BPO solution options. * Have experience managing vendor partners to contracted SLAs.