Business Development Rep (Bay Area) at five9

This role is ideal for a junior-to-mid-level sales professional who thrives in a high-volume, "hunter" environment. Since it focuses on qualifying outbound lead

Work type: hybrid

Location: San Francisco, CA (Hybrid)

Salary: $38,100 – $73,900/yr

Type: Full-time

Summary

This role is ideal for a junior-to-mid-level sales professional who thrives in a high-volume, "hunter" environment. Since it focuses on qualifying outbound leads for cloud contact center software, the perfect candidate has a Bachelor’s degree, previous experience in lead generation, and isn't afraid of the phones. You should be comfortable with a hybrid schedule in San Francisco or San Ramon and possess the "grit" to hit targets even when processes are still evolving. The position offers a clear path into Enterprise Sales, making it a great "stepping stone" role. While the base salary range is broad ($38k–$74k), the package is bolstered by commission, stock options, and an impressive benefits suite—notably 100% employer-paid healthcare premiums for employees and a 401k match. **You might be a good fit if you:** * Are comfortable making 50–80 cold calls per day to build a pipeline. * Have experience using Salesforce to track activities and manage lead dispositions. * Enjoy a "team-first" culture but can work independently to hit a monthly quota. * Can translate technical SaaS value propositions into consultative conversations.

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

As a member of the Business Development Team you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales Teams. You will be the front line for presenting Five9 to prospects. Success in this role will lead to career opportunities in other areas of the sales organization and company. This position is located in San Ramon or San Francisco, and eligible for commission.

Key Responsibilities:

• Qualifying OUTBOUND leads from Marketing and converting them into sales opportunities

• Meeting quota of qualified sales opportunities for Five9's field sales team

• Make 50-80 calls per day, with additional touch points by e-mail

• Proactively and promptly process all leads to with the appropriate disposition

• Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence

• Deliver consistently against quota, despite imperfect systems and processes

• Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment

• Effectively articulate the Five9 value proposition by phone and e-mail

• Continuously log activities and intelligence into Salesforce.com

• Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns

• Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices

• Bachelor’s degree required

• Work experience in a lead generation setting

• High-caliber cold calling skills

• Familiarity with common office software and CRM

• Proven track record of achieving corporate quotas and goals

• Ability to handle objections and educate prospects in a consultative manner

• Demonstrated curiosity, resourcefulness, motivation, and initiative

• Professional business acumen, strong communication skills, strong presence, and confidence

• Highly team oriented – must be able to accept and contribute new ideas

• Excellent time management with ability to multi-task, prioritize, etc.

• Experience selling enterprise products/services, especially SaaS, or other technology is a plus

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.

• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.

• Generous employee stock purchase plan.

• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

The US base salary range for this role is below.
$38,100—$73,900 USD

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