Business Intelligence Manager at Zillow

This role is ideal for a senior-level data professional who thrives at the intersection of Analytics Engineering and Business Intelligence. You should have 8+ years of experience, with a heavy emphasis on building robust, scalable data models rather than just building one-off dashboards. The position requires a "stewardship" mindset—someone who can define metric taxonomies and ensure data integrity across complex pipelines sourced from CRMs and contact center platforms. The most attractive aspect of this role is the flexibility of a **fully remote (USA)** work arrangement combined with a competitive compensation package that includes a base salary up to $158k plus **equity awards**. You will join a high-impact team within the Customer Experience organization, giving you the opportunity to influence executive-level decision-making and contribute to future AI-enabled customer initiatives. **You might be a good fit if you:** * Are a SQL expert comfortable with multi-CTE transformations and window functions. * Have deep experience building Tableau dashboards backed by structured semantic layers. * Excel at translating raw operational data into executive-ready narratives. * Have a background in supporting CX, contact center, or operational workflows.