Call Center Supervisor - Bilingual at OneDigital

You're a mid-level professional with a High School Diploma or GED and ideally some college, looking to supervise a call center team. Bilingual proficiency in Sp

Work type: hybrid

Location: El Paso, TX | RIA-Columbus, OH

Type: Full-time

You're a mid-level professional with a High School Diploma or GED and ideally some college, looking to supervise a call center team. Bilingual proficiency in Spanish is essential for this client-facing role. **What makes it worth a look...** OneDigital, a full-time hybrid employer, is hiring for this Call Center Supervisor position based in either Columbus, OH or El Paso, TX, with typical work hours of 8:00 am to 5:00 pm, Monday through Friday. **You might be a good fit if you...** * Have experience using Salesforce and Dialpad, or similar call center platforms. * Are skilled in leading and coaching team members to achieve performance targets. * Can support escalated customer issues and ensure accurate documentation. * Have experience in PEO/HRIS or iSolved support.

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