(Canada)- Process Engineer at PointClickCare

This role is ideal for a mid-level Engineer with a strong background in **SRE (Site Reliability Engineering)** or **SaaS Operations** who enjoys the intersection of technical troubleshooting and process improvement. You should have a solid grasp of cloud infrastructure (Azure/Kubernetes) and be comfortable navigating complex systems to improve reliability and speed across the software development lifecycle. The position offers a salary range of **CAD 79,000 - 88,000** with a high degree of flexibility, offering **fully remote** options alongside "Canada’s Most Admired Corporate Cultures" recognition. This is a high-impact role where you will act as an **Incident Commander**, leading blameless retrospectives and driving modern practices like **Chaos Engineering** while leveraging AI tools to optimize workflows. **You might be a good fit if you...** * Have experience with CI/CD pipelines, Azure, and scripting languages like Python, Java, or Bash. * Are comfortable leading incident response and communicating technical failures to stakeholders. * Want to reduce "operational toil" by automating manual processes and implementing Lean methodologies. * Can commit to an **on-call rotational shift** and occasional travel to Mississauga for team events.