(Canada) Learning Program Manager at PointClickCare

This role is ideal for a senior L&D professional with at least 5 years of experience in **SaaS Customer Education** or **Certification Management**. You should be a program management expert who thrives in a matrixed environment, comfortable translating business needs into scalable learning architectures. The "individual contributor" status means you’ll be hands-on with strategy and coordination rather than managing a team of people. The position offers a competitive salary range of **CAD 92,700 - 103,000** with the flexibility of being **fully remote** (or hybrid in Mississauga). It’s a high-impact opportunity to build end-to-end certification programs from the ground up within a collaborative, fast-paced "Education Services" team that values data-driven decision-making. **You might be a good fit if you...** * Have successfully managed large-scale certification or credentialing programs. * Are proficient with **LMS platforms** and using data/BI dashboards to track learning ROI. * Excel at "leading through influence" to align stakeholders across Product, Success, and Support. * Hold a professional credential like a **PMP** or **CPTD** (preferred but not required).