Canada Payroll Processor II at OneSource Virtual

This role is designed for a payroll professional with at least three years of customer service experience and a deep understanding of the Workday ecosystem. You should have a background in settlement processes and the ability to act as a technical lead, guiding other processors through complex treasury and disbursement escalations. **What makes it worth a look...** The position offers the stability of a fully remote setup while allowing you to step into a leadership capacity without the burden of direct people management. It is a solid choice if you enjoy troubleshooting automation and want to serve as a subject matter expert during new customer transitions. **You might be a good fit if you...** * Have specific experience processing payroll settlements within the Workday platform. * Are highly proficient in Excel and comfortable analyzing results from robotic process automation. * Can handle high-pressure customer escalations regarding direct deposit reversals and bank sweeps. * Have worked in a lead or training capacity within a payroll service environment.