Care Coordinator II at Centene

Ideal for a candidate with a High School diploma or GED and 1-2 years of experience in care coordination, particularly if they have experience with behavioral h

Work type: onsite

Location: Jonesboro-Arkansas(72401) | Jonesboro-Arkansas(72404) | Harrisburg-Arkansas(72432)

Salary: $18 – $28/hr

Type: Full-time

Summary

Ideal for a candidate with a High School diploma or GED and 1-2 years of experience in care coordination, particularly if they have experience with behavioral health or intellectually/developmentally disabled clients. A Bachelor's degree in a social science or health-related field is an alternative for those with experience in coordinating care for these specific populations in Arkansas. **What makes it worth a look...** This full-time, on-site Care Coordinator II role with Centene offers a pay range of $17.84 - $28.02 per hour and requires travel within Craighead, Poinsett, and Mississippi counties in Arkansas. **You might be a good fit if you...** * Have experience coordinating care for behavioral health or intellectually/developmentally disabled clients. * Possess a valid driver's license and are able to undergo child and adult maltreatment checks and drug screens. * Are comfortable with approximately 30% travel.

Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

This is a field-based role covering Craighead, Poinsett, and Mississippi counties in Arkansas. BH and IDD experience strongly preferred.Position Purpose: Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.

• Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate


• Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed


• Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan


• Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service


• May support performing service assessments/screenings for members and documenting the member’s care needs


• Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed


• Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards


• Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager


• Provide education on benefits and resources available


• Performs other duties as assigned.


• Complies with all policies and standards.

License/Certification:

• For Arkansas Total Care plan - Bachelor's degree in social science/health-related field or a high school diploma with at least one (1) year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients. This position is designated as safety sensitive in Arkansas and requires a driver's license, child and adult maltreatment check (before hire and recurring), and a drug screen (at time of hire and recurring). Must reside in AR or border city. Travel: 30%. required

Pay Range: $17.84 - $28.02 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

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