Care Coordinator II at Centene

Ideal for a professional with at least one to two years of experience in care coordination or call center environments who holds a High School diploma or GED. T

Work type: remote

Location: Remote-WI

Salary: $18 – $28/hr

Type: Full-time

Summary

Ideal for a professional with at least one to two years of experience in care coordination or call center environments who holds a High School diploma or GED. This role suits individuals comfortable managing member outreach and service assessments in a structured, fast-paced healthcare environment. **What makes it worth a look...** Centene offers a remote position available anywhere in the U.S. with pay ranging from $17.84 to $28.02 per hour. You will work a standard Monday through Friday schedule and gain access to comprehensive benefits including 401K plans and tuition reimbursement. **You might be a good fit if you...** * Have previous professional experience conducting healthcare assessments * Possess a background in high-volume call center environments * Can document member records while adhering to strict regulatory requirements * Are skilled at navigating care plans and coordinating services with community providers

Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Applicants for this role have the flexibility to work remotely from their home anywhere in the US. The work schedule is Monday - Friday, 8am - 5pm Central. Candidates with previous assessment experience and/or call center experience are preferred.

Position Purpose: Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.

• Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate


• Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed


• Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan


• Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service


• May support performing service assessments/screenings for members and documenting the member’s care needs


• Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed


• Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards


• Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager


• Provide education on benefits and resources available


• Performs other duties as assigned.


• Complies with all policies and standards.

Pay Range: $17.84 - $28.02 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

View this job on nocollar jobs