Carrier Operations Lead at Shippo

This role is designed for a logistics operations professional with 5+ years of experience who understands the technical "plumbing" of carrier billing. The ideal candidate is a proactive generalist who can dive into messy SQL data to find root causes for pricing variances while simultaneously managing high-level relationships with major carriers like UPS, FedEx, or USPS. Shippo offers a highly flexible, remote-first environment with a strong compensation package. The salary is transparently anchored around $128k (with adjustments for high cost-of-living areas), and the "Shippo Package" includes 90% healthcare coverage, a "take-as-much-as-you-need" vacation policy, and a dedicated home office stipend. **You might be a good fit if you...** * Have a deep understanding of parcel rating logic (zones, surcharges, and API-based billing). * Are proficient in SQL and enjoy auditing automated data flows to prevent financial leakage. * Can act as a "technical translator" between software engineers and carrier business partners. * Thrive in building repeatable SOPs out of "ad-hoc heroics" to scale operations.