Certifications & Credential Manager, Customer Education at Harvey

This role is for an experienced education professional with at least four years of experience building certification programs for technical SaaS or AI platforms. Since Harvey serves the legal industry, they are specifically looking for someone who understands how to design high-stakes credentials for professional services where continuing education standards actually matter. **What makes it worth a look...** You would be joining a high-growth AI startup with legitimate product-market fit at a time when they are still small enough for you to own the entire certification strategy from scratch. While the salary range is modest for a senior New York role, the potential for professional and financial growth at a "generational" company is the primary draw here. **You might be a good fit if you...** * Have launched formal credentialing programs using platforms like Skilljar or Credly. * Understand the specific rigor required for legal or professional services assessments. * Feel comfortable building a "zero to one" program while the product itself is rapidly evolving. * Can prove that your previous education programs actually reduced support tickets and shortened time-to-value for customers.