Claims Specialist - General Liability at Thehartford

You're a seasoned claims professional with at least 7 years of experience, ideally holding a JD and specializing in casualty, environmental, or construction cla

Work type: remote

Location: United States - Remote | Scottsdale, AZ-Raintree Drive | San Antonio - Wiseman Blvd | Lake Mary - Colonial Center Pkwy | Naperville, IL- W. Diehl Road

Salary: $107,600 – $161,400/yr

Type: Full-time

Summary

You're a seasoned claims professional with at least 7 years of experience, ideally holding a JD and specializing in casualty, environmental, or construction claims. A Bachelor's degree is required. **What makes it worth a look...** The Hartford is offering a fully remote position for a Specialist Claims role with a strong annual base pay range of $107,600 to $161,400. **You might be a good fit if you...** * Have handled complex, high-exposure general liability claims, including excess auto, products, premises, and pollution liability. * Possess strong coverage acumen with the ability to interpret and apply manuscript policy terms. * Are skilled in conducting investigations, determining coverage positions, and managing litigation. * Can effectively negotiate, manage reserves, and present case strategies to leadership.

Job Description

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We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

This dynamic Claim Specialist role will be part of a team of professionals who support the Hartford Global Specialty (HGS) Claims Division. Our ideal candidate will have expertise in primary and excess bodily injury and property damage general liability claims including excess auto liability, products liability, premises liability, some personal and advertising claims and some pollution liability. We are seeking a motivated, self-starter who would enjoy a fast-paced collaborative work environment. The Claim Specialist will handle a caseload of complex, high-exposure claims under Excess General Liability and Environmental policies (primarily package policies that contain general liability and some professional liability coverage) from inception to final resolution. This team works closely with our underwriting, actuarial and legal partners to ensure the best possible result for our customers. Knowledge of excess claims handling, working with other insurers in a tower, risk transfer, negotiating and coverage issues is required.

Key responsibilities of this position include:

Conduct complex investigations and extensive claim file reviews on assigned cases

Determine coverage, draft position letters and communicate the coverage position(s) to insureds, business partners and legal counsel

Operate within prescribed authority levels to set appropriate expense and indemnity reserves

Regularly monitor indemnity reserves for any required adjustment

Present cases above authority level to leadership for expense/indemnity reserve and settlement authority

Develop and implement resolution strategies to achieve high quality outcomes

Pro-actively manage consultants and/or litigation and counsel throughout the case lifecycle

Directly oversee the litigation planning, execution, budget and bill review

Attend trials and mediations as necessary

Positively contribute to our claim and enterprise goals by participating in ad hoc audits, projects and product development initiatives

Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments, policy issues, industry trends, etc.

Collaborate with valued business partners to review and address claim trends

Address inquiries from agents and policyholders with a focus on providing superior customer service

Qualifications:

Bachelor’s Degree is required

Candidates with a JD license and specialization within casualty, environmental and/or construction case experience are preferred.

Minimum of 7 years of claims experience with strong preference for candidates who have handled excess general liability, pollution liability, construction or product liability claims or environmental policies.

Prior experience handling both primary and excess policy coverages/claims

Strong coverage acumen with the ability to readily apply the terms and conditions found in manuscript policies to the facts of the claim

High level of discipline, results-orientation and ability to drive bottom line results

Superior analytical ability and organizational skills

Effective interpersonal communication skills in both verbal and written formats

Proven strategic reasoning and execution skills

Excellent negotiation and advanced technical claim handling skills

Full command of issues and medicals relative to high value bodily injury claims

Strong ability to analyze coverage and liability issues, manage time limit demands and assess extra contractual exposures and other issues of complexity

Ability to effectively communicate in a highly-matrixed environment

Readily able to influence and drive successful, collaborative claim outcomes

This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$107,600 - $161,400

The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

[About Us](https://www.thehartford.com/about-us) | [Our Culture](https://www.thehartford.com/about-us/corporate-culture) | [What It’s Like to Work Here](https://www.thehartford.com/careers/our-employees) | [Perks & Benefits](https://www.thehartford.com/careers/benefits)

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