Client Engagement Specialist, CXF - Fixed Term at Kraken

This role is designed for a crypto-native professional with at least two years of experience in customer service or global shared services within a financial setting. You need a background in KYC documentation, fraud detection, or risk compliance to handle onboarding and account security for a major exchange. **What makes it worth a look...** The biggest draw is the chance to get your foot in the door at a premier crypto company through a fully remote, six-month contract. It is a high-volume environment where you will gain deep experience in digital asset regulations and anti-money laundering protocols. **You might be a good fit if you...** * Already HODL and can talk shop about wallets, fiat funding, and trading. * Are comfortable working a 24/7 rotating schedule that includes weekends and holidays. * Have professional experience navigating Zendesk or Salesforce in a high-stakes support role. * Can spot red flags in identity documents and explain complex verification steps clearly to clients.