Client Onboarding and Implementation Lead at Vetcove

This role is ideal for a mid-to-senior level project manager with at least 4 years of experience navigating complex SaaS software implementations. Since this involves migrating clinics to a new practice management system, the ideal candidate should be comfortable handling data migrations and technical troubleshooting while maintaining a high-touch, "white-glove" relationship with clients. The position offers a fully remote environment with a solid benefits package, including 100% employer-paid insurance premiums, equity, and bi-annual company retreats. While the role is remote, it includes a "boots on the ground" element with up to 15% travel for site go-lives, making it perfect for someone who enjoys occasional face-to-face client interaction without a daily commute. **You might be a good fit if you...** * Have led end-to-end software launches in a B2B SaaS or healthcare/medical environment. * Are comfortable "wearing many hats," from high-level project planning to hands-on data imports and staff training. * Can translate technical product updates into clear, actionable instructions for non-technical users. * Thrive in a fast-paced, Y Combinator-backed startup environment where you can influence product roadmaps.