This role is ideal for a mid-to-senior level project manager with at least 4 years of experience navigating complex SaaS software implementations. Since this in
Work type: remote
Location: Remote
Salary: $75,000 – $90,000/yr
Type: Full-time
This role is ideal for a mid-to-senior level project manager with at least 4 years of experience navigating complex SaaS software implementations. Since this involves migrating clinics to a new practice management system, the ideal candidate should be comfortable handling data migrations and technical troubleshooting while maintaining a high-touch, "white-glove" relationship with clients. The position offers a fully remote environment with a solid benefits package, including 100% employer-paid insurance premiums, equity, and bi-annual company retreats. While the role is remote, it includes a "boots on the ground" element with up to 15% travel for site go-lives, making it perfect for someone who enjoys occasional face-to-face client interaction without a daily commute. **You might be a good fit if you...** * Have led end-to-end software launches in a B2B SaaS or healthcare/medical environment. * Are comfortable "wearing many hats," from high-level project planning to hands-on data imports and staff training. * Can translate technical product updates into clear, actionable instructions for non-technical users. * Thrive in a fast-paced, Y Combinator-backed startup environment where you can influence product roadmaps.
Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year.
We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care.
About the Position
As an Onboarding and Implementation Lead at Vetcove, you’ll be responsible for overseeing the end-to-end onboarding of veterinary clinics onto our platform. From kickoff through post-launch support, you’ll guide clinics through setup, training, data migrations, and system configuration—ensuring they’re set up for long-term success.
This is both a strategic and hands-on role. You'll be the primary point of contact for clinics during implementation, while collaborating cross-functionally with product, engineering, strategy, and support teams. In some cases, you may travel to client sites to support go-lives to ensure successful deployment.
What You’ll Do
In addition to base compensation, Vetcove offers a comprehensive benefits
package. Please refer to the “Benefits (Full Time Roles)” section above for more
details.
To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis.
Please note we are unable to sponsor work visas at this time.
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