**Who this is for** This internship is designed for currently enrolled college or trade school students with junior standing or higher who are eager to gain han
Work type: onsite
Location: Beverly Hills, CA, USA | Toronto, ON, CA | New York, NY, USA | Nashville, TN, USA
Salary: $17/hr
Type: Full-time
**Who this is for** This internship is designed for currently enrolled college or trade school students with junior standing or higher who are eager to gain hands-on experience in the live entertainment industry. It is ideal for those studying Sports/Event Management, Marketing, or Communications. **Key highlights** As a Client Operations Intern, you will work within the Field Support Operations team, gaining exposure to the lifecycle of ticketing operations across concerts, sports, and performing arts. You will balance operational support duties with personal development, learning how to manage client relationships, utilize CRM tools, and assist with high-stakes event day procedures. **You might be a good fit if you...** - Are eligible for school credit and can commit to 20-30 hours per week, including some evenings and weekends. - Possess high proficiency in MS Office and have a proactive, detail-oriented approach to problem-solving. - Are interested in developing professional competencies in planning, project management, and cross-functional business communication. - Maintain a professional demeanor and are excited to assist with real-world venue and box office operations.
Job Summary:
JOB DESCRIPTION – Client Operations Intern
Location: Beverly Hills, CA; Nashville, TN; Orlando, FL or New York, NY
Division: Ticketmaster
Line Manager: Regional Area Manager
Contract Terms: 20- 25 hours per week (Part-Time), Requires some evenings & weekends.
THE TEAM
The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products/platforms.
THE JOB
Ticketmaster’s Field Support Operations team is in search of a highly motivated, organized and most importantly, enthusiastic student who is interested in interning within the heart of the live entertainment industry and being exposed to clients as varied as concerts, professional sports teams, university athletics, and performing arts.
As a Ticketmaster Client Operations Intern, you can expect to develop operational and project management skills, and at the same time, gain invaluable real-world experience in the live entertainment industry. This internship is on the client support team within Ticketmaster and will be focused primarily on the day-to-day operational support aspects of our wide client base. As part of the team, our goal is to ensure quality support, product adoption and results for our clients.
WHAT YOU WILL BE LEARNING UNDER THE SUPERVISION OF TRAINED EMPLOYEESBUSINESS MANAGEMENT
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging- We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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The expected compensation for this position is:
$16.90 USD - $18.00 USD Hourly Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.