Client Service Specialist - Hybrid (Chicago, IL) at OneDigital

This role is designed for a benefits professional with a background in an insurance brokerage or TPA environment who knows how to navigate carrier portals and eligibility rules. You should be comfortable acting as the primary bridge between employees, employers, and insurance carriers to resolve complex healthcare and life insurance claims. **What makes it worth a look...** The position offers a hybrid work model in the Rosemont area and includes a comprehensive package with tuition reimbursement and professional development programs. It is a stable opportunity to join a large-scale brokerage that provides clear paths for career growth within the employee benefits sector. **You might be a good fit if you...** * Have experience processing enrollments and life events in systems like Employee Navigator. * Understand the nuances of COBRA administration and FSA/HSA eligibility. * Can explain complicated medical or pharmacy plan details to employees with empathy. * Are detail-oriented enough to audit large sets of enrollment data for accuracy across multiple carrier platforms.