Client Services Account Coordinator at Elsevier

You are an organized professional with experience in software support or editorial offices, ideally possessing an accredited degree and a background in the scholarly publishing industry. You are comfortable managing customer workflows and troubleshooting technical issues within specialized publishing software. **What makes it worth a look...** Elsevier is hiring for this full-time role in North Andover, MA, with a base pay range of $44,500 to $74,100. The position includes a 401(k) match, flexible work hours, and comprehensive family leave benefits. **You might be a good fit if you...** * Have experience with editorial or production management software. * Can manage technical troubleshooting for customer-facing applications. * Possess the ability to coordinate data implementations and conduct user training sessions. * Are comfortable acting as a liaison between customers and engineering teams.