Client Services Account Coordinator at Elsevier

This mid-level role is ideal for someone with a background in software support or scholarly publishing who is comfortable managing the technical implementation of specific editorial workflows. You should have enough technical aptitude to troubleshoot system bugs and the ability to train academic clients on complex management software. **What makes it worth a look...** The company offers impressive stability and a solid benefits package including a 401(k) match, an employee share purchase plan, and unique perks like paid leave for volunteering and ERG participation. You will also have access to flexible working hours and a mental health platform to help balance your workload. **You might be a good fit if you...** * Have hands-on experience in an editorial office or with scholarly publishing software. * Are comfortable acting as the technical liaison between academic customers and engineering teams. * Can manage data implementation and provide software training to corporate users. * Thrive on learning monthly software updates and translating new features into client benefits.